Acceptable Payments
We accept Cash and all major credit cards. No Checks
Cancellations
To cancel or reschedule your appointment please call 602.595.3001 to Essential Wellness Center. If we are closed please leave a voicemail. We want to express how important it is that you never no-show an appointment to avoid fee. If you are no longer able to make your appointment we ask that you give us as at least a 24 hour notice to re-book your appointment slot, to avoid a fee. Our cancellation policy requires 24 hours to cancel all appointments. To ensure our cancellation policy is upheld, we require a credit card to book any appointment. Appointments canceled prior to the 24 hours, will not be charged. Appointments canceled within the 24 hours, are subject to a 100% cancellation fee and 20% gratuity. All sales are final, no refunds. If you have any questions regarding this policy, please communicate them before committing to an appointment. Thank you for supporting us by respecting our policy.
Out of respect for all of our clients, guests arriving more than 15 minutes late to their appointment will be required to reschedule and will be expected to pay for the time they reserved. When possible we will do our best to alter your services so that we can offer you an appointment upon your arrival, however many of our services do not have the ability to do so. Lateness cannot be accommodated for services or services for new guests.